Financial Intelligence Centre
Republic of Namibia

AI Helpdesk

Contact Us

Address:

44 Silver Street
P.O. Box 2882, Windhoek, Namibia

Email

FIC.Registration[@]fic.na

General Enquiries:

+264 61 285 0008

STR/SAR Reporting:

+264 61 285 0037
+264 61 285 0034

Compliance Enquiries & FIA Registration Confirmation Letters:

+264 61 285 0010
+264 61 285 0014
+264 61 285 0017

Legal And Appeal Related Enquiries:

+264 61 285 0003

Technical Assistance:

+264 61 285 0051

Cross Border Cash Declaration Hotline:

+264 81 858 4262

Get in touch

Send us a message

Capabilities

Responds to FIA related questions in natural language.

Remembers what the user asked previously in the conversation.

Trained to only respond to questions related to the Financial Intelligence Act.

Examples

“What is the Financial Intelligence Act and why is it important?”

“What is the difference between an Accountable Institution and a Reporting Institution?”

“I am an insurance broker, what do I need to do to comply with FIA?”

Capabilities

May sometimes generate inaccurate information as it is still learning.

Any responses are not to be considered legal advice in any way shape or form.

Can only provide responses pertaining to inquiries about the Financial Intelligence Act of Namibia.

FIC Clarity Desk
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Welcome to FIC Clarity Desk, Powered by Microsoft Copilot. Ask me anything FIA/FIC related.

Disclaimer: Since the Clarity Desk is still learning it may produce inaccurate information that is not 100% correct. Any responses are not to be considered legal advice in any way shape or form.